COLLECTION OF INFORMATION & USE THEREOF

It is Gencor Industries, Inc.’s policy to respect and protect the privacy of visitors to Gencor Industries, Inc.’s website. Accordingly, Gencor Industries, Inc. DOES NOT extract without permission personal information about its visitors or their computer at any time while on Gencor Industries, Inc.’s website. Gencor Industries, Inc. will, however, analyze information about our visitors as a group to make our website better, but visitors are not individually identified when we do this.

Gencor Industries, Inc. will collect personal information such as names, home addresses, e-mail addresses, age, etc., but only when a visitor voluntarily gives it to us in the process of ordering subscriptions to the Gencor Industries, Inc. newsletters or registering with the Gencor Industries, Inc. website. This information is used internally by Gencor Industries, Inc. to fulfill your requests and for marketing and research purposes. Gencor Industries, Inc. will NOT sell, rent or give a visitor’s personal information to any third party unless Gencor Industries, Inc. asks for and receives the visitor’s permission at the time the personal information is collected.

Gencor Industries, Inc. does however, share aggregate information about the users of Gencor Industries, Inc.’s website with our advertisers, business partners, sponsors and certain others. As mentioned above, this aggregate information is used to develop, improve and customize Gencor Industries, Inc.’s website to better serve visitors to our website. Where www.gencor.com’s information collection activities involve children, www.gencor.com provides special privacy protections.

Gencor Industries, Inc.’s Parental Consent Policy

Gencor Industries, Inc. is committed to protecting the online privacy of children. In accordance with the Children’s Online Privacy Protection Act, Gencor Industries, Inc. will not knowingly collect any personally identifiable information from children under the age of thirteen (13) without first obtaining parental consent.

Protections for Underage Users

Gencor Industries, Inc. is committed to protecting the online privacy of children. In accordance with the Children’s Online Privacy Protection Act (“COPPA”), Gencor Industries, Inc. will not knowingly collect any personally identifiable information from children under the age of thirteen (13) without first obtaining parental consent. Prior to providing any personally identifiable information (your name, email address, address, phone number etc.), either by placing an order for merchandise, setting up a www.gencor.com account, or participating in any other activity offered through the www.gencor.com site, children under the age of thirteen (13) must have a parent or legal guardian complete and return (by mail or fax) a Parental Consent Form to www.gencor.com – Gencor Industries, Inc. ., 5201 North Orange Blossom Trail, Orlando, Florida 32810; or by fax to: 407.578.0577. The consent form states that the child’s “Parent” or “Legal Guardian”, by his or her signature, consents to the collection and transfer of the child’s personally identifiable information. Consent may be revoked by completing a “Gencor Industries, Inc. Revocation of Parental Consent Form” and sending it to the address or fax number above.

In compliance with COPPA, Gencor Industries, Inc. is sensitive about children consulting with parents or guardians before furnishing personal information or ordering anything online. It’s also Gencor Industries, Inc.’s intention to adhere to the Children’s Advertising Review Unit (CARU) Guidelines on Internet advertising with its special sensitivities regarding solicitations to children under thirteen (13). Gencor Industries, Inc. encourages parents/guardians to supervise and join their children in exploring cyberspace. Gencor Industries, Inc. is proud of its website and believes that it is suitable for Gencor Industries, Inc. fans of all ages.

Please note that if a parent does not permit www.gencor.com’s use or collection of personally identifiable information or has instructed Gencor Industries, Inc. to delete personally identifiable information, a child’s participation in those www.gencor.com activities for which the personally identifiable information has been requested may not be possible.

Gencor Industries, Inc. will not disclose information collected from children under the age of thirteen (13) (or from adults for that matter) to third parties unless indicated otherwise or in special cases where Gencor Industries, Inc. has reason to believe that disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference (whether intentionally or unintentionally) with Gencor Industries, Inc.’s rights or property or anyone else who may be harmed by such actions or if required by law.

Gencor Industries, Inc. recommends that parents/guardians monitor and supervise the online activities of their children and to consider using available parental control tools which can prevent children from disclosing their name, address, and other personal information without parental permission.

Visitors to Gencor Industries, Inc.’s website who are under thirteen (13) years old should not be submitting any personal information like their name, address, e-mail address, phone number etc. without a parent’s or guardian’s permission.

KIDS: NEVER PROVIDE ANY INFORMATION ABOUT YOURSELF ON THE INTERNET WITHOUT YOUR PARENT’S/GUARDIAN’S PERMISSION. PLEASE READ GENCOR INDUSTRIES, INC.’S PARENTAL CONSENT POLICY (SEE BELOW) WITH YOUR PARENT’S/GUARDIAN’S BEFORE YOU GO ANY FURTHER. GENCOR INDUSTRIES, INC. REQUIRES YOUR PARENTS’/GUARDIAN’S WRITTEN PERMISSION FOR CHILDREN UNDER THIRTEEN (13) TO PROVIDE US WITH CERTAIN INFORMATION REQUIRED TO GET THE GENCOR INDUSTRIES, INC. NEWSLETTER, ORDER SUBSCRIPTIONS OR ENTER CERTAIN CLUBS ETC. ON THE GENCOR INDUSTRIES, INC. WEBSITES.

How We Use & Share Your Information

We will use the information that we collect about you for the following purposes:

  • Administration
  • Marketing/promotional
  • Site protection and maintenance

We will not transfer your personal information to any third party without seeking
your consent, except in limited circumstances as described below:

  • Ad service
  • Analytics
  • Data collection & process

We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Third-Party Advertisements and Links

www.gencor.com may include advertisements and/or links to websites operated by third parties that are not sponsors and are not affiliated with Gencor Industries, Inc.. Gencor Industries, Inc. tries to make sure that when there are links off the Gencor Industries, Inc. website, they are working and lead visitors to interesting, fun and informative areas. However, it is hard to guarantee what exactly is presented on other sites or where links elsewhere may lead. Gencor Industries, Inc. is not responsible for the content, practices, or information provided or requested on websites operated by third parties. Further, advertisements on and links to or from www.gencor.com do not constitute sponsorship, endorsement, or approval by Gencor Industries, Inc. of the content, policies, practices or products or services offered on these websites. www.gencor.com will always mark advertisements as advertisements and will display and notify visitors when they are leaving www.gencor.com.

Parents/guardians should check each website’s privacy policy and terms of use in order to understand their policies and practices regarding the collection and use of personally identifiable information. Gencor Industries, Inc. also suggests that parents/guardians review the privacy policies of all websites that their children visit, including those websites linking to or from the Gencor Industries, Inc. websites. Information provided to those websites will be subject to the privacy policy posted at that website.

Security

The importance of security for all personally identifiable information associated with www.gencor.com visitors is of utmost concern to us. Gencor Industries, Inc. exercises great care and implements a variety of technologies to make the Gencor Industries, Inc. website as secure as possible against unauthorized access and to protect the information visitors choose to provide to us. Gencor Industries, Inc. periodically reviews and updates these measures. Unfortunately, no data transmission over the Internet can be guaranteed to be one hundred percent (100%) secure. As a result, while Gencor Industries, Inc. strives to protect a visitor’s personal information, Gencor Industries, Inc. can not ensure or warrant the security of any information transmitted to us or from our online products or services, and a visitor does so at his/her own risk. Gencor Industries, Inc. uses the industry standard, SSL (secure socket layer) encryption when credit card information is transmitted to us.

Retention Of Your Information

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at info@gencor.com. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at info@gencor.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Grievance / Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at:

Gencor Industries, Inc.
5201 North Orange Blossom Trail, Orlando, Florida 32810
P: 407.290.6000 F: 407.578.0577
Hours: Mon-Fri 9am-5pm EST
info@gencor.com

Questions, Suggestions and Comments

Please contact us at info@gencor.com or write to us at:
Business & Legal Affairs, Gencor Industries, Inc.,
5201 North Orange Blossom Trail, Orlando, Florida 32810