Inside Parts Sales Representative
The Inside Parts Sales Representative is responsible for selling replacement parts, maintaining positive customer relations, and promoting effective communications.
Typical duties include the following: exchange information with customers on parts prices, specifications and availability; communicate parts shipment delays and changes to parts prices; handle customer complaints; follow-up with customers on promotional mailings, faxes, and recommended spares; close orders; distribute incoming customer requests to appropriate individuals within Gencor, and making sure these requests are handled in a timely manner; consult with customers to determine parts needs and make recommendations for increased parts sales. The Parts Sales Specialist must be willing to work flexible hours, and work from home on a rotating basis to take emergency evening sales calls.
The above-mentioned duties all fall under the Employee’s salary.
- High School Diploma or equivalent.
- Minimum 2 years sales or customer service experience with exposure to sales or marketing.
- Must demonstrate aptitude for telemarketing, have good oral and written communication skills, and be highly organized.
- Must also be self-motivated.